Cressu
§ How It Works

Plugged into your stack.
Confined to your network.

Cressu integrates with your existing enterprise infrastructure to automate operations — without data ever leaving your network.

Cressu architecture — on-prem data flowfig.05 — architecture · all paths stay on-prem
01

Connect systems

Securely connect to your existing ticketing systems, CRM, or internal databases via private APIs.

02

Index knowledge

Cressu indexes your internal documentation, wikis, and historical resolutions into a private knowledge graph.

03

Automate safely

Deterministic AI suggests resolutions or takes action based on your predefined rules and confidence thresholds.

04

Control & audit

Every action is logged and auditable. Supervisors can review and refine automated suggestions at any time.

§ Architecture · FAQ

How the architecture works

Retrieval, determinism, and auditability — the technical fundamentals behind safe on-prem automation.

01What is a RAG chatbot?

A RAG chatbot uses retrieval-augmented generation: it retrieves relevant passages from your knowledge base before generating an answer, grounding responses in your own verified documents.

02How does a RAG chatbot reduce hallucinations?

By grounding every answer in retrieved source documents and citing them, RAG limits the model to your verified content rather than free-form generation, sharply reducing hallucinated answers.

03How do you deploy a RAG chatbot on-premise?

You run the embedding model, vector store, and LLM serving runtime inside your infrastructure, with no calls to external APIs. Cressu packages this entire stack for on-prem or air-gapped deployment.

04What makes Cressu’s AI deterministic and auditable?

Cressu applies confidence thresholds and predefined rules before any action, and logs every step of retrieval, reasoning, and execution so supervisors can review and refine outcomes.

05What systems can Cressu connect to on-prem?

Cressu integrates with ticketing systems, CRMs, internal databases, and wikis via private APIs and custom connectors, keeping all data flow inside your network perimeter.

Built for your secure environment.

Delivered as a containerized solution you can deploy on your own servers, AWS Outposts, or private cloud environments.

On-prem benefits